Processing Field Service Coordinator
Date: 23-Jan-2018
Deadline: 23-Feb-2018
Location: Lagos, LA, NG
Company: Tetra Pak
Description
Tetra Pak West Africa is seeking an independent & highly motivated Processing Field Service Coordinator for our Field Service Operations team in Processing. The ideal individual must have solid field service and management/leadership experience.
The successful candidate will be based in Lagos, Nigeria and will report to the Field Services Manager who is based in Johannesburg, South Africa.
Responsibilities:
- Drives the effective scheduling, planning and utilisation of technical resources in the local market
- Drive the resource planning & coordination and execution of planned and corrective maintenance, as well as certain installation projects
- Drive growth, profitability and capabilities in the Tetra Pak Services (Processing) business
- Drives quick issue resolution and ensures that other FSE’s are supported where needed
- Manage customer relations of the business in the market area
- Deploy the full Tetra Pak Services portfolio
Requirements
- Bachelor’s degree in Mechanical engineering
- Technical trade qualification is a plus (e.g. Millwright trade test)
- Minimum 5 years experience as a Service Engineer
- Minimum 5 years of front line experience with customers
- At least 2 years of Team leadership experience essential
- Strong planning skills
- Automation experience required (knowledge of PLC)
- Industry experience in Food Processing required
- Strong technical knowledge of equipment
- Strong productivity and continuous improvement focus
- Understanding of maintenance and reliability concepts
- Demonstrated Leadership elements of Change, Collaboration and Engagement
- Negotiation Skills
- Customer focused attitude
- Excellent communication skills – must be fluent in English
- Result oriented, team player, accountable
- Ability to work independently and handle /drive change
- Drivers license and valid passport required – must be willing to travel
Mode Of Application